Common Questions & Computer Problems

I bought my computer and after two years my computer started making weird noises, does it mean it’s broken?

Computers produce different noise and does not always mean it is broken, but weird noise should not be ignored, there are parts that might not be properly functioning that needs a simple cleaning or might need to be replaced.  It can be because of a dying hard disk, faulty cooling fan or maybe you’ve just left a CD in the CD drive.

Hard Drive

Light spinning sound of the disk is still normal. But if you’re hearing clicking sound and or loud scratching, the best and first thing to do is to backup your data, contacting a tech support to check your computer is recommended, the sound you hear might be a sign that your hard drive is about to crash. You can change your hard drive after backing up your data, after changing the hard drive you would need to install the OS and drivers, be sure to know the how’s on changing it, letting the professional do it would be the best move.

Cooling Fan

When cooling fan is blocked it also makes noise. Wires and dust might be disturbing the fan on turning that makes a loud sound of the rotating fan. Removing the tangled wires and cleaning the fan would help. Sometimes it’s recommended to replace the fan depending on the condition.

Disk Drives

If there’s no disk inside the drive (DVD/CD) then parts of the disk drive is not functioning properly. You don’t need to panic since this is not as crucial as the hard drive, replacing or disconnecting the disk drive will solve the noise.

Other possible reasons

Sometimes, stuck or broken keyboard causes a continues beeping sound. Cracking speaker and power supply.

My computer is just less than a year old but started to become slower than usual, specially when browsing the internet.

Computer speed and poor performance can be the result of a software’s’ bad condition, might be your OS like corrupted system files or there might be too many plugins/add-on, browser toolbar, extensions,  unnecessary services running, virus, malware, adware and so on, although your hardware mainly affects the performance like not enough RAM, disk error, dirty hardware components.

Here are some suggestions and best practice to keep your computer running at its best:

  • Install a security software and make a regular scan for viruses and malware.
  • Avoid multiple security programs installed or running.
  • Reduce your startup programs at minimal load.
  • Clean up your files by deleting your temporary and unwanted files.
  • Remove unwanted browser toolbar, plugins/add-on.
  • Run updates regularly for Windows and all your programs.
  • Defrag your hard drive regularly.
  • You may upgrade your RAM.
  • Clean internal parts of your PC use a soft paint brush or a blower. (not recommended for no tech background users)

My Computer screen suddenly turned blue and has error message in it. What happened?

This is the Microsoft Windows stop error known as the “Blue Screen Of Death”. You can use the error code as a reference on what had happened or caused it. Most likely it is a hardware like RAM or incorrect driver, updates etc., you may look up for the error code online to help you troubleshoot and fix your PC.

Knowing these common problems would only help you point out what is wrong, for further fixing you should know what to do and how to do it. The internet has tutorials that can guide you but not do it for you.

Windows won’t boot or start up?

When you have turned on your computer and lights up but stops there, most probable reason is the Windows system files is corrupted. Although, there are other possible simple reasons why is it not starting up, it might be trying to boot up from the CD ROM inside your disk drive or maybe from the USB flash drive that is connected, remove the CD from the disk drive and or remove the USB flash drive if there is one connected or make the hard drive the boot priority on the bios setting. If these workaround did not work for you, you will need to re-install your Windows OS from the recovery disk image.

For professional diagnostic tests and repair, email: or go to TEN31 Technology contact page for appointment.

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